In Medical Billing, we have our own language. Things such as EOBs, PPOs,
HMOs, POSs, Catastrophic Cap, Deductibles and more can be very frightening if
not understood. During training, medical coders and medical billers learn medical
terminology. Medical Billing terminology is going to the next step to learn
language medical billers face every day when interacting with patients, health
benefits, and claims. There is a huge difference between otitis media and
coordination of benefits (COB). Otitis Media is medical terminology. It is also a
diagnosis that is converted by a coder from words to numbers that are recognized
by an insurance company. COB is medical billing terminology, used by medical
billers when interacting with multiple insurance policies carried by a patient.
An ABN is a written notice from Medicare (standard government form CMS-R-
131), given to you before receiving certain items or services, notifying the patient:
• Medicare may deny payment for that specific procedure or treatment.
• The patient will be personally responsible for full payment if Medicare
denies payment.
An ABN gives the patient the opportunity to accept or refuse the items or services
and protects the patient from unexpected financial liability in cases where
Medicare denies payment. It also offers the patient the right to appeal Medicare's
decision. You follow office policy on keeping the ABN form on file and you ad
the modifier GA to the claim. Modifier GA informs Medicare of the ABN
transaction. If you do not have the patient sign the ABN form and the claim is
denied, then you cannot bill the patient for the denied claim.
The patient has the option to receive the items or services or to refuse them. In
either case, the patient should choose one option on the form by checking the box
provided, and then signing and dating it in the space provided.
When the patient signs an ABN and becomes liable for payment, the patient will
have to pay for the item or service themselves, either out-of-pocket or by some
other insurance coverage which they may have in addition to Medicare. Medicare
fee schedule amounts and balance billing limits do not apply. The amount of the
bill is a matter between the patient and provider. If this is a concern for the patient,
they might want to ask for a cost estimate before they sign the ABN.
Abuse:
Abuse involves charging for services that are not medically necessary, do not
conform to professionally recognized standards, or are unfairly priced. An example
would be performing a laboratory test on large numbers of patients when only a
few should have it. Abuse may be similar to fraud except that it is not possible to
establish that the abusive acts were done with an intent to deceive the insurer.
Examples of abuse are:
• Over-utilization of medical and health care services
• Improper billing practices
• Increasing charges to Medicare beneficiaries, but not to other patients
• Routine waiver of deductibles and co-insurance
• Not adjusting accounts when errors are found
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