DESCRIPTION OF THE ISSUE
PTAN# was not issued
for Dr. . Hence all the RR MCR claims were in pending for long
duration.
CONCEPT
RRMCR requests for
appropriate PTAN# for processing its claims.
SOLUTION
After regular
follow-ups with the Insurance on request to issue PTAN#, we received the same
after 60 business days and all the outstanding claims were processed and paid.
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