If these Primary Care
Physician Protocols differ from or conflict with other Protocols in connection
with any matter pertaining to Evercare Institutional Customers, these
Primary Care Physician Protocols will govern unless statutes
and regulations dictate otherwise.
The Primary Care Physician will cooperate with and be bound by these additional
protocols:
1. A ttend Primary Care Physician orientation session and annual Primary Care
Physician meetings thereafter.
2. C onduct face-to-face initial and ongoing assessments of the medical needs
of Evercare Institutional Customers, including all assessments mandated by
regulatory requirements.
3. D eliver health care to Evercare Institutional Customers at their place of
residence in collaboration with the Primary Care Team.
4. Family Care Conferences - Participate in formal and informal conferences
with responsible parties, family and/or legal guardian of the Evercare
Institutional Customer to discuss the Evercare Institutional Customer’s
condition, care needs, overall plan of care and goals of care, including
advance care planning.
5. Primary Care Team Collaboration and Coordination - Collaborate with other
members of the Primary Care Team designated by Evercare and any other
treating professionals to provide and arrange for the provision of
covered services to Evercare Institutional Customers. This includes, but
is not limited to, making joint visits with other Primary Care Team members
to Evercare Institutional Customers and participating in formal and informal
conferences with Primary Care Team members and/or other treating
professionals following a scheduled Evercare Institutional Customer
reassessment, significant change in plan of care and/or condition.
6. C ollaborate with Evercare when a change in the Primary Care Team is
necessary.
7. Provide Evercare a minimum of forty-five (45) calendar days prior notice
when discontinuing delivery of covered services at any facility where
Evercare Institutional Customers reside.
8. When admitting an Evercare Institutional Customer to a hospital, notify
Evercare or Payer immediately if the admission is for an emergency or for
observation.
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