Claim Check
The TRICARE West Region contract uses a version of the McKesson HBOC ClaimCheck®
product
to review non-Outpatient Prospective Payment System (non-OPPS) claims on a
prepayment basis for unbundling. ClaimCheck is an automated product
that contains specific auditing logic designed to evaluate professional billing for CPT coding appropriateness and to
eliminate overpayment.
The current Web-based version (ClaimCheck 8.5) has the ability to read up
to four modifiers on each claim line, as well as the ability to handle HCPCS codes the same way as
CPT codes.
ClaimCheck Edits
You should follow CPT
coding guidelines to prevent claim denials due to ClaimCheck editing. Any
edits made by ClaimCheck will be explained by a message code on the
provider remittance advice.
ClaimCheck includes
the following edit categories:
• Age Conflicts
• Alternate Code Replacements
• Assistant Surgeon Requirements
• Billed Date(s) of Service
• Cosmetic Procedures
• Duplicate and Bilateral Procedures
• Gender Conflicts
• Incidental Procedure
• Modifier Auditing
• Mutually Exclusive Procedure
• Preoperative (pre-op) and Postoperative
(post-op) Auditing Billed
• Procedure Unbundling
• Unlisted Procedures
The complete set of
code edits is proprietary and, as such, cannot be released to the general
public.
ClaimCheck Appeals
ClaimCheck findings
are “allowable charge determinations” and, as such, are not appealable.
However, participating
providers do have recourse through medical review. Issues appropriate for
medical review
include:
• Requests for verification that the edit
was correctly applied to the claim
• Requests for an explanation of
ClaimCheck auditing logic
• Situations in which you submit
additional documentation substantiating that unusual circumstances existed
Requests for review of
ClaimCheck edits must be received within 90 days of the date of the
remittance advice and are
resolved within 45 days of receipt. Participating providers who are
registered users of
www.triwest.com/provider and are interested in a medical review should use
online claims correspondence to
request consideration on a case- by-case basis. Appropriate attachments
with supporting
documentation can be electronically attached to the online claims
correspondence.
If online submission
is not an option, a letter and copy of the claim may be submitted to:
TriWest Healthcare
Alliance Corp.
ClaimCheck Appeal
P.O. Box 77029
Madison, WI 53707-1029
Following medical
review, TriWest may override the ClaimCheck edit and allow additional
amounts to be paid.
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