How you can expedite your enrollment application process
As the Medicare administrative contractor (MAC) for jurisdiction N (JN), First
Coast Service Options Inc. (First Coast) is not only responsible for processing
Medicare claims but also for processing enrollment applications for providers
and suppliers located in Florida, Puerto Rico, and the U.S. Virgin Islands.
The Centers for Medicare & Medicaid Services (CMS) has established the
following timeliness standards for contractors responsible for processing
enrollment applications within their assigned jurisdictions:
• PECOS Web applications (initial enrollment with no site visit) -- 80% must be
processed within 45 days
• Paper-based applications (initial enrollment with no site visit) -- 80% must
be processed within 60 days
• Paper-based applications (initial enrollment with site visit) -- 80% must be
processed within 80 days
• Paper-based applications (changes to enrollment record or reassignment) --
80% must be processed within 60 days
First Coast Provider Enrollment Average YTD Processing Times
(Through August 31)
PECOS Web Applications
Part A Part B
No development 23 days 31 days
With development 83 days 60 days
Paper Applications
No development 36 days 26 days
With development 91 days 57 days
Factors affecting total processing times
Although First Coast processes each enrollment application as quickly as
possible, the following key factors may affect the total processing time
needed:
• Provider type:
• Part A -- institutional providers
• Part B -- physicians, non-physician practitioners, clinics, and group
practices
• Application type:
• PECOS Web application -- an electronic enrollment application submitted
through the Internet-based Provider Enrollment, Chain, and Ownership System
(PECOS) website external link.
• Paper-based application -- a paper enrollment application that is printed and
submitted through the mail.
Shortest processing times: PECOS Web applications
• Development required:
• No development -- the enrollment application (paper-based or electronic) is
accurate, complete, and is submitted with all required support documentation.
• With development -- the enrollment application (paper-based or electronic) falls
into one or more of the following categories:
• Contains errors or inconsistencies
• Incomplete (e.g., missing information or signature)
• Support documentation missing or insufficient
Shortest processing times: Enrollment applications that do not require
development
Tips for expediting your enrollment application process
• Use Internet-based PECOS external link
• 25% faster processing time than paper-based enrollment
• Automatic selection of appropriate enrollment form
• Tailored application process
• Fewer errors
• Avoid development requests:
• Review and follow: Documentation requirements for physician and non-physician
practitioners.
• Check your application for completeness and accuracy before submission (e.g.,
required sections completed, inconsistent/incorrect information corrected).
• Submit signed and dated Certification Statement -- all signatures must be
original and signed in ink (blue ink preferred). Note: Stamped, faxed, or
copied signatures will not be accepted.
• Track your enrollment status online: Use First Coast’s Enrollment status
lookup
• Search for all pending applications -- enter your NPI and PTAN
• Search for application status -- enter correspondence control number (CCN)
and three-digit tracking number
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